There have been some interesting announcements by Microsoft on its Dynamics CRM product and additions it is making for the charity sector. See:
While I was working with one of my clients a few years a go, I was given a book to read by the CEO. "The Speed of Trust". I read the book with a healthy dose of scepticism having read many management books in the past. But this book resonated with the core principles of Agile for me.
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