Tag Complexity
06
JUN
Collaboration tools and update from major change programme
06 JUN 2012 | Posted in Basecamp, collaboration, complexity, CRM, Microsoft Dynamics CRM, programme management, project management, Smartsheet | Author Anthony FlackBack in February I posted that I was making use of Smartsheet to support a major change programme, in particular between suppliers, whilst at the same time the newly recruited IT Director was championing the internal use of Basecamp internally.
I promised to provide regular updates, so here is the first one all be it a little later than planned!
12
FEB
Programme coordination for multiple suppliers
12 FEB 2012 | Posted in Basecamp, collaboration, complexity, CRM, Microsoft Dynamics CRM, programme management, project management, Smartsheet | Author Anthony FlackWork with one of my major clients was becoming increasingly complex to coordinate once the suppliers had been selected to deliver changes as part of a major systems overhaul. In all, five parties became involved in the programme, delivering new APIs to the membership system to enable online joining, renewals and exam entry; a new website supplier and a new website; and the installation of Microsoft Dynamics CRM.
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