IndigoBlue has been closely involved with the recent flurry of activity regarding the use of Agile methods in Government. We ran one of the principal pilot projects at the Home Office & Met Police, contributed to the IfG report and have been proselytising to a number of Government CIO’s. Our approach is reasonably straightforward: Agile is a set of techniques to help deliver incremental business improvement.
Providing information to the public is one of the main "charitable objectives" of many charities, particularly medical-related charities. So it was interesting to see the recent announcement by Cancer Research UK of an initiative to tidy up some of the key pages on cancer on Wikipedia.
The challenge is that for typical cancer related searches, Wikipedia comes second, whilst Cancer Research comes around eighth. Wikipedia gets many more visits as a result of the higher search result ranking (3.5m per month over its 1,500 cancer-related pages), but Wikipedia articles are not necessarily accurate or well written.

Merlin - Strategic Review and Procurement SupportMerlin (Medical Emergency Relief International) provides support, management, logistics and infrastructure services to deliver health services in remote geographical areas at times of crisis. Working in 20 countries (including Afghanistan, Haiti and Somalia) they have significant geographic challenges when delivering remote IT services and providing appropriate centralised management control and support.

Royal College of GPs - Strategic Review and Interim Head of PMOIndigoBlue has recently completed a review of the Royal College of General Practitioner's (RCGP's) Digital Strategy. The review included existing IT systems (inducing the CRM system Integra) and opportunities for collaboration and document management.
Following our standard approach, IndigoBlue met with representatives throughout RCGP at different levels of seniority in order to understand business objectives and detailed day-to-day processes.
Anthony's recent blog post "We need CRM?" raised the interesting issues of the underlying requirements for managing relations with contacts and of the need for a strategy for how an organisation will manage those relations.
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Using "Click Here" for hyperlink text is bad practice for usability and SEO. This post explains why and provides best practice advice for better hyperlink text.
Reviewing a company's website is part of our strategic IT reviews more often than not. We normally look at whether the website is delivering all it could for the business strategy, whether the right connectivity to other business systems is in place and whether an appropriate CMS is being used. We also look at the structure of the website, the SEO and usability, and that is where we often encounter "Click Here" used as link text.
Video of talk giving an overview of IfG report by IndigoBlue MD Rob Smith.
Video on Skill Matters site: Rob Smith at Skills Matter seminar [11 minutes]
Today there was an interesting case study on Pfizer in the Financial Times and in FT.com (link: FT Pfizer Case Study for those of you with access). It describes a middle manager who observed that excessive employee time was spent on routine tasks in Excel and PowerPoint as opposed to the specialist tasks for which they are employed, in this case research. Does this sound familiar?